Terms of service

Last updated 15 October 2026.

1. Who we are and what these terms cover

These terms are between you and Variantly, Inc., a Delaware corporation (“Variantly”, “we”), the operator of variantly.app. Our mailing address for legal notices is 56 Broad St #53246, Boston, MA 02109, United States.

They cover the website, the free scan, the reviewer check, the accessibility statement generator, the directory, the paid plans (ACR only, Individual, Starter and Team), the task reviews they include, and every report, page and badge produced with them. Before you request a scan, reviewer check, generated statement, task review, paid plan or other processing of your product or content, you must affirmatively accept these terms. If you accept these terms or buy a plan on behalf of a company, you confirm that you are authorized to bind it.

2. What Variantly is, and is not

Variantly captures states of a web product, runs rule checks, proposes findings and criterion values with AI, and provides tools for your company to review evidence and publish reports. A complete accessibility conformance report is generated from the unmodified ITI VPAT® template and keeps all of its required report sections; as ITI directs, it omits the template's introduction and author instructions. An incomplete report is a preliminary evaluation. Your company is the confirming party named on the report. Task reviews attempt tasks from the perspectives you describe and record the resulting evidence and findings. Features are available only where the service offers them for your plan.

We do not certify, guarantee or warrant that a product is accessible, that it complies with any law or standard, or that any buyer will accept a report. A report states what was tested, how, and what was found. When a plan lapses, its published page is frozen at its last date. Withdrawing a published version marks it as withdrawn. These public status changes do not promise permanent retention of every capture or other item of evidence. A badge states the kind of report and its date, never “certified”.

3. Your product, your account, your test account

You may scan only a product you own or are authorized to evaluate. Our captures are rate-limited. A recording replays the steps you took, including any form you submitted. The rest of a scan may click and type to reach a page's states, but submits a form only to sign in with the test account you give us. When you give us a test account, its password is sealed with a key we never print, and you can revoke our access at any time by deleting the account or removing it on the Scope page. You are responsible for the permissions of the test account and for the content of the pages we capture.

You must not use Variantly to scan a third party without authorization, to interfere with the operation of any site, or to publish a report for a product you do not represent.

In a task review, AI tries a task you describe, as personas you describe. Tries only look unless an owner at your company signs our consent with their name and the date. With that consent, tries may submit forms and change data on your product or on a staging site you name. We refuse any request from a try that pays or enters card or bank details; sends a message, invite or email to an address outside your company's domains; or changes a password, billing, API keys or member roles. Tries delete, cancel or sign out only where the consent allows it. You are responsible for the data tries create in your product. Tries are AI, not people, and a task review never sets a value in a report.

You retain your rights in the content you supply and in your product. For these terms, customer content includes task descriptions, prompts, settings, uploaded files, journey recordings, captured page text, screenshots, accessibility trees, transcripts, focus traces and other evidence from your product. You authorize us and the providers we use to process that content as needed to run the service you request, store and display its evidence, generate findings and reports, and maintain and secure the service. This permission does not transfer ownership of your content to us.

You are responsible for the legality, accuracy and permissions of customer content and for any notices or consents needed to let us process it and access and test your product. Keep your account access secure and tell us promptly if you suspect unauthorized use. Use a test account with the least access needed and avoid production customer data. Review what a task or recorded journey can change before running it. Our safeguards and masking reduce exposure but may not identify every item of sensitive content. You are responsible for reviewing outputs before acting on them and for maintaining copies of your source data.

Customer content held in private drafts and task reviews is not made public merely by running them. Evidence used by the service may be sent to its hosting, storage and AI providers as described in our Privacy and Security pages. Publishing a report or page makes its published content and available evidence accessible to others. Check it before publishing and keep your own copies of records you need.

4. Plans, payment, renewal and refunds

Prices are shown before you pay and on your receipt. Prices exclude applicable sales tax, which is calculated at checkout. ACR only is a purchase for twelve months that includes the public page and badge for that time, paid at once or monthly. Individual, Starter and Team bill monthly or yearly. Starter or Team can add the accessibility conformance report for a product as an add-on: billed yearly, charged for twelve months at a time; billed monthly, added at checkout or later from the Billing page. A yearly plan bought before 12 October 2026 keeps it included. ACR only paid at once in the last thirty days credits its full price toward a yearly Starter or Team for the same product.

ACR only paid monthly, and a monthly Starter or Team with the add-on, are a twelve-month term paid in twelve monthly payments. Adding the add-on to a monthly plan from the Billing page starts its term that day: the plan's monthly payment moves to that day, and the first payment, less the unused days of the month already paid, is charged then. Unticking the renewal box or cancelling ends the plan at the end of the term, not before, and the remaining monthly payments of the term are still charged. To change the plan during the term, email us.

Individual is for one person. It does not include the accessibility conformance report or take the add-on. A company whose only plan is Individual cannot add teammates, and its email domain does not let colleagues in. This stays true after Individual ends, until the company buys ACR only, Starter or Team.

Nothing renews unless you tick the renewal box at checkout, and you can untick it on the Billing page at any time before the renewal date. With the box ticked, ACR only and an add-on bought on its own renew for another twelve months at their renewal prices, and a yearly plan, with any add-on bought with it, for another year; we email you thirty days before any of them renews. A twelve-month term paid monthly renews for another twelve-month term at the same monthly prices, and we email you thirty days before the term ends. An add-on bought on its own ends with the yearly plan it goes with. Any other monthly plan with the box ticked renews each month on the date the Billing page shows, and we send no email before it renews.

Each plan includes a usage allowance for task reviews, and each try uses part of it, except a recheck of one issue you decided to fix, which uses none. Individual's, Starter's and Team's allowances refill on the first day of each calendar month (UTC); ACR only's comes with each twelve-month term. What is left at the end of a month or term does not carry over. Team's allowance is shared by the products the plan covers. When an allowance runs out, we start no new tries until it refills or the plan changes.

Every purchase carries a fourteen-day refund, no questions asked. When a plan ends without renewal, the published page stays at its last date and says so. Private content and evidence remain subject to their retention and deletion rules described in the Privacy page; ending a plan does not preserve all data indefinitely.

5. Reports, pages and the directory

You own the reports and pages you publish. You authorize us to host them at your permalink, retain earlier published versions in its history, and list a published report's facts (its date, template edition, standard stated and product named) in the directory. You can withdraw a published version; the page shows its withdrawn status and date. A lapsed plan freezes the published page at its last date. Withdrawing a version or ending a plan does not itself delete its published history. Earlier versions remain available to anyone who has the link, and the page never becomes a 404. These rules describe public status and do not promise indefinite retention of private content or every item of supporting evidence.

The directory lists only reports that companies publish, as facts, with no grade or score. A company can claim, correct or remove its page after verifying its domain.

6. The AI tier

The report identifies AI-proposed values and counts rule-checked, AI-proposed and person-decided rows. Publication requires the review the service specifies, including a sample of AI proposals. Eligible proposals outside the sample may be accepted without individual review. A Supports value requires the evidence and decision required by the service. You can review proposals outside the sample.

AI findings, task attempts and reports can contain errors or omissions. An attempt represents a synthetic perspective, not a person's experience. Captured actions may not prove that the intended result occurred, and missing states or evidence may limit a finding. Check the evidence and the scope of a report before relying on or publishing it. The service does not replace professional accessibility or legal advice.

7. Liability

To the extent the law allows, we provide the service and its outputs as is and as available. We exclude implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the service or its outputs will be uninterrupted, error-free, complete or secure against every threat, or that they will meet your particular requirements. You are responsible for how you use the service and its outputs. These limitations do not exclude any right or warranty that applicable law does not allow us to exclude.

To the extent the law allows, our aggregate liability arising from or relating to the service or these terms, whether in contract, tort (including negligence) or otherwise, is limited to the amount you paid us in the twelve months before the event giving rise to the claim. To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, business opportunities or goodwill, even if we were advised that such loss was possible. We are not responsible for decisions that a buyer, regulator or court makes about your product or for use of a report outside the product version and date it names. Nothing in these terms limits liability that cannot be limited by law.

8. Changes, ending a plan, governing law

We may change these terms with thirty days' notice by email. We will ask you to accept the updated terms before you use a service after they take effect.

Either side may end a plan at the end of its term. We may restrict access or suspend a task, account or plan where reasonably necessary to address unauthorized testing, abuse, a security risk, unlawful use or unpaid amounts due under an agreed plan. Where reasonable, we will tell you the reason and give you an opportunity to resolve it. We may act immediately where delay would increase the risk or where notice is prohibited by law. If a material violation remains unresolved, we may end the affected service. Suspension or termination stops access to the affected service; it does not itself withdraw or delete a published report. Applicable refunds and data-retention rules still apply. Contact hello@variantly.app with questions or a request to restore access.

These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. You and Variantly consent to the nonexclusive jurisdiction of the state and federal courts located in Delaware for disputes arising from these terms. This does not remove any protection or right to bring a claim in another court that applicable law gives you and does not allow us to exclude.

VPAT® is a registered trademark of the Information Technology Industry Council (ITI).

9. Contact

Questions about these terms: hello@variantly.app.